About Fundd
- Fundd is a registered charity in England and Wales (no. 1197633) that supports charitable giving and charitable organisations.
- Email support@fundd.org or call 020 3976 1122.
- Post to our office at 30 Chardmore Road, London N16 5JD. Our registered address is 105 Eade Road, London N4 1TG.
Opening an account
- Each account type has its own application form. Use the forms list to find yours.
- We check identity and carry out due diligence before approving an account, and we may ask for more information at any time.
- Keep your details up to date and your login private. Tell us straight away if you think your account has been misused.
Money coming in
- The standard fee for new accounts is 4.5%, unless another rate is agreed.
- Online card donations carry an extra Stripe charge of 1.5% + 20p per transaction.
- Bank transfers need your account reference. Add GA to the reference for Gift Aid donations.
- Bank donations are normally allocated within one working day.
- Donations over £10,000 need a Donor KYC Form.
Money going out
- Funds may only be used for approved charitable purposes.
- Individuals have annual grant limits of £5,000, £10,000 or £15,000 depending on household.
- Unregistered organisations are paid only against supplier invoices, never into their own bank account.
- Registered charities are funded up to a general level of £10,000 a year, subject to approval.
When we may hold funds
- We may delay or withhold an allocation or payout while checks are outstanding, or where there is a concern about fraud or misuse.
- Charitable donations are generally final. Refunds for errors or duplicates are considered case by case.
A short guide to how Fundd works. The full policy and Terms of Use take precedence.