Fundraising: donations, vouchers and card machines

Donations

• Your account's agreed fee applies to all donations. The standard rate for new accounts is 4.5%.
• Online card donations carry an extra Stripe charge of 1.5% + 20p. Card machine donations do not.
• Ask donors to use your account reference on bank transfers. Without it we cannot guarantee the donation reaches you.
• Bank donations are normally allocated within one working day. If one is missing or has the wrong reference, contact us with the details.
• International donations take longer and any charges may be passed on to your account.
• Donations over £10,000 need a Donor KYC Form.

Gift Aid

• Bank donors should add GA to the reference.
• A signed Gift Aid declaration is needed for every Gift Aid donation. For card donations, you are responsible for collecting it.
• Gift Aid reaches your account only after HMRC has paid Fundd. Claims are made monthly to quarterly.

Vouchers

• We aim to process vouchers within one working day, though it takes longer after Chanukah and Purim.
• Vouchers under £18 are usually prepaid and credited promptly.
• Larger vouchers are credited once the voucher company pays Fundd, which can take several weeks.

Card machines

• Rental is £1 a day (minimum £7), plus £6 shipping. Donations through the machine cost 4.5%.
• Rental runs through weekends, holidays and office closures until the machine is returned.
• Out-of-hours attendance costs £50.
• A lost machine costs £250, and each lost accessory £5.
• Every machine needs a named responsible contact. Bochurim need a responsible adult, such as their father or mashgiach, to sign.
• Report failed or stuck transactions with the details as soon as you can.
• To keep machine balances separate, use a separate account for each machine.